GCG stands ready to support all claimants in their efforts to submit accurate and complete Proofs of Claim. Here are some helpful tips for preparing and submitting a claim to GCG:
Accurate Contact Info
Make it easier for us to contact you by providing your full name, address, phone number and email address. Remember to contact and update us if you move.
Social Security Number/Tax ID Number
If requested, provide us with the last four digits of your Social Security Number or Taxpayer Identification Number; if you fail to provide this information, it may delay the verification of your claim and may lead to a rejection of that claim. Your Social Security Number will be kept private and used for internal controls only.
Beneficial Ownership
Know the difference between a "beneficial owner" and a "record purchaser." When you purchase or acquire a common stock or security, and hold the certificate in your name, you are both the beneficial owner and the record purchaser. However, if you purchased or acquired a common stock or security, and a third party is registered on the certificate, then you are the beneficial owner, but the third party is the record purchaser. Even though this issue specifically refers to Securities, it is important to be sure that the name and contact information is correct on all Proofs of Claim.
Complete All Necessary Data
Be sure to provide all requested information regarding your transactions or other relevant activity, and to do so within the prescribed time. If there is not enough room on the forms for you to complete all requested information, please make copies of the applicable sections of the Proof of Claim, and initial each additional page you submit.
Supporting Documentation
Check to see that you have included all documentation necessary to substantiate your claim. If you are unsure as to what documentation to include, re-read your Proof of Claim instructions or contact us at 1-800-327-3664. Please click link below for more details.
Acceptable Forms of Documentation
Proper Signatures
Your claim form must be signed and filed by the actual claimant -- the beneficial owner -- or by a legal representative who is authorized to sign. A Proof of Claim may be completed and signed by an executor, guardian, administrator, trustee or conservator of the client's, so long as adequate evidence is submitted that demonstrates this authority.
Record Keeping
Keep copies of all claim forms and supporting documentation for your records.
Secure Delivery
Submit your claim via Certified Mail, Return Receipt Requested to ensure that it arrives in tact and in time to our offices.
Turnaround Time
It's important to remain patient. A considerable amount of time is needed to fully process and investigate the many Proof of Claim submissions we receive, and to administer any applicable settlement. Moreover, because a proof of claim asks for only the most basic information, it is more than likely that additional data will be requested from you before we can process your claim.
